IT SUPPORT ENGINEER

Qualification:

B. Tech /MCA/Equivalent Degree in computer science/engineering.
Microsoft/CISCO certifications will be an advantage.

Experience

Minimum 5 years experience providing IT systems and end-user support in person and over the phone.

Job role

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Responding to staff IT support requests.
  • Meeting with staff to diagnose software, networking, or hardware issues.
  • Troubleshoots malfunctions of network hardware and/or software applications within the organization’s local and wide area networks, telephones, security systems (e.g. servers, hubs, routers, network protocols, etc.) for the purpose of resolving operational issues and restoring services.
  • Monitoring and maintaining computer systems and networks.
  • Providing technical support across the company.
  • Repairing and replacing equipment as necessary.
  • End user Training and support.
  • Documentation.

Job Requirements:

  • A minimum of 5 years relevant experience in a System and Network admin role and experience of assisting the management of an IT help desk.
  • Strong skills in Active Directory, and office 365
  • Good knowledge of MS Server Products, networking ( WAN, VPN, Switching, Wireless, Firewall)
  • Monitor and Manage the backups, Antivirus.
  • Ability to set up, configure, troubleshoot, and support Windows and active directory.
  • Analytical thinking combined with the ability to interact confidently with users to establish what the problem is and explain the solution
  • Knowledge of virtualization Systems VMware and Cloud.
  • Must be confident and a team player.
  • Good communication and presentation skills are a must.

Apply with Job reference: ITS3/22, apply online or email resume to aiuaehrd@gmail.com

Apply Now